Establishment of the Office of Federal Tax Ombudsman Ordinance, 2000
 

2.  Definitions :

In this Ordinance, unless there is anything repugnant in the subject or context:-

(1)    "Federal Tax Ombudsman" means the Federal Tax Ombudsman appointed under section 3;

(2)    "Inspection Team" means the Inspection Team constituted under section 17;

(3)    "maladministration" includes:-

(i)    a decision, process recommendation, act of omission or commission which-

(a)    is contrary to law, rules or regulations or is a departure from established practice or procedure, unless it is bona fide and for valid reasons;

(b)    is perverse, arbitrary or unreasonable, unjust, biased, oppressive, or discriminatory;

(c)    is based on irrelevant grounds; or

(d)    involves the exercise of powers, or the failure or refusal to do so, for corrupt or improper motives, such as bribery, jobbery, favoritism, nepotism, and administrative exceses;

(ii)    neglect, inattention, delay, incompetence, inefficiency and ineptitude, in the administration or discharge of duties and responsibilities.

(iii)    repeated notices, unnecessary attendance or prolonged hearings while deciding cases involving-

(a)    assessment of income or wealth;

(b)    determination of liability of tax or duty;

(c)    classification or valuation of goods;

(d)    settlement of claims of refund, rebate or duty drawback; or

(e)    determination of fiscal and tax concessions or exemptions.

(iv)   wilful errors in the determination of refunds, rebates or duty drawbacks;

(v)    deliberate withholding or non-payment of refunds, rebates or duty drawbacks already determined by the competent authority;

(vi)    coercive methods of tax recovery in cases where default in payment of tax or duty is not apparent from record; and 

(vii)   avoidance of disciplinary action against an officer or official whose order of assessment or valuation is held by a competent appellate authority to be vindictive, capricious, biased or patently illegal.

(4)    "Office" means the office of the Federal Tax Ombudsman;

(5)    "prescribed" means prescribed by rules made under this Ordinance;

(6)    "Relevant Legislation" means:-

(i)      the Provisional Collection of Taxes Act 1931 (XVI of 1931);

(ii)     the Commercial Documents Evidence Act, 1939 (XXX of 1939);

(iii)     the Central Excises Acts 1944 (I of 1944);

(iv)    the Wealth Tax Act, 1963 (XV of 1963);

(v)     the Customs Act, 1969 (IV of 1969);

(vi)    the Workers' Welfare Fund Ordinance, 1971 (XXXVI of 1971);

(vii)    the Prevention of Smuggling Act, 1977 (XII of 1977);

(viii)   the Income Tax Ordinance, 1979 (XXXI of 1979);

(ix)    the Import of Goods (Anti-dumping and Countervailing Duties) Ordinance, 1983 (III of 1983);

(x)    section 7 of the Finance Act, 1989 (V of 1989);

(xi)    the Sales Tax Act, 1990;

(xii)   section 12 of the Finance Act, 1991 (XII of 1991);

(xiii)   such other laws having nexus with taxation as the Federal Government may, by notification in the official Gazette, specify to be the Relevant Legislation for the purposes of this Ordinance; and

(xiv)  the rules, regulations and notifications made or issued thereunder.

(7)    "Revenue Division" means the administrative unit responsible for the conduct of business of the Federal Government in matters relating directly or indirectly with the collection of revenue from federal taxes, levy of taxes, duties, cesses or fees and declared as such by the Federal Government, and includes all its subordinate departments, offices and agencies;

(8)    "Staff Member" means any officer or employee of the Office appointed under section 8 and includes advisers, commissioners, consultants, experts, fellows, interns, liaison officers, bailiffs and other staff appointed under section 20;

(9)    "Standing or Advisory Committee" means a Standing or Advisory Committee established under section 18; and

(10)    "Tax Employee" means an employee of the Revenue Division and includes an officer and any other functionary serving in, or any office subordinate to, the said Division.

 

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