The Consumer Protection Act, 1986

(Act no. 68 of 1986)

 

Consumer Protection - Frequently Asked Questions

CONTENTS

Sections

Particulars

 
 Preamble
  
    
1
 Short title, extent, commencement and application.
2
 Definitions.
3
 Act not in derogation of any other law.
4
 The central consumer protection council.
5
 Procedure for meetings of the central council.
6
 Objects of the central council.
7
 The state consumer protection councils.
8
 Objects of the state council.
8A
 The District Consumer Protection Council.
8B
 Objects of the District Council
9
 Establishment of consumer disputes redressed agencies.
10
 Composition of the district forum.
11
 Jurisdiction of the district forum.
12
 Manner in which complaint shall be made.
13
 Procedure on receipt of complaint.
14
 Finding of the district forum.
15
 Appeal
16
 Composition of the state commission.
17
 Jurisdiction of the state commission.
17A
 Transfer of cases
17B
 Circuit Benches
18
 Procedure applicable to state commissions.
18A
 Vacancy in the office of the president.
19
 Appeals.
19A
 Hearing of appeal
20
 Composition of the national commission.
21
 Jurisdiction of the National commission.
22
 Power of and procedure applicable to the national commission
22A
 Power to set aside ex parte orders
22B
 Transfer of cases
22C
 Circuit Benches
22D
 Vacancy in the office of President
23
 Appeal.
24
 Finality of orders.
24A
 Limitation Period.
24B
 Administrative Control
25
 Enforcement of orders by the forum, the state commission or the National
26
 Dismissal of frivolous or vexatious complaints.
27
 Penalties.
27A
 Appeal against order passed under section 27
28
 Protection of Action taken in good faith.
28A
 Service of notice, etc.
29
 Power to remove difficulties.
29A
 Vacancies or defects in appointment not to invalidate orders.
30
 Power to make rules.
30A
 Power of the National Commission to make regulations
31
 Laying of rules.

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